ABOUT ME
Nice to mee you!
My name is Annika. I'm an emphatic and creative Service Designer with a passion for human behaviour, design, sustainability and digital. My main driver is to create sustainable value for people, organisations and society. I have a huge urge to understand what thrives human beings to discover their true needs and to help them grow, but also to design user friendly and sustainable services and products that meet the customers' needs. Therefore I love to dive in complex situations and processes to make them simple. My talent is my empathy (sensitivity), creativity, curiosity, learnability and analytical thinking. I'm working resolute and convincingly, even when I'm faced with time pressure. I know how to map human insights, make them visible and inspire behavioural change. My interpersonal skills have proven to be very useful for establishing a discussion with and between stakeholders and for presenting my ideas in a proper and inspiring way.
My Expertise.

Behavioural Design

Service Design
UX Research

UX Design
My Work Experience & Education.

UX Researcher

UX Researcher

Service Designer

Service Designer

Business Developer
MSc Marketing
focus on behavioural psychology
BSc Business Administration
focus on behavioural psychology

